Blackburne is one of the largest and most experienced strata management companies in Perth, WA. Our reputation has been built on people who genuinely care about each complex they manage.
Our experienced Perth strata managers specialise in large and complex developments with extensive facilities and demanding management requirements. Our service guarantee for strata management provides you with peace of mind
Our portfolio includes residential (small, medium, large and high rise), commercial, holiday accommodation and mixed-use schemes, covering not only the Perth metropolitan area but also regional centres such as Kununurra, Port Hedland and Margaret River.
Levied contributions, also known as strata levies, are raised in accordance with the Strata Titles Act 1985 to fund maintenance, insurance and management of common property. Blackburne Strata issue these notices in accordance with what was agreed at a General Meeting and then processes the payments in accordance with the agreement.
We’ll ensure that all invoices we receive are reviewed and are paid within our agreed payment terms, as soon as we have the approval from the Council of Owners. We have a dedicated Accounts team who ensure all payments are made in accordance with the legislative requirements.
We maintain strata details within dedicated systems designed specifically for strata purposes. This allows us to generate reports as required and allows us to make much of this available on our online portal. We adhere to an established standard of correspondence as well as ensure that we meet all of the legislative requirements in relation to timeframes for meeting notices. We also have a dedicated Accounts team that maintains all strata funds in independently audited Trust accounts.
We have a dedicated team supporting each and every one of the schemes that we manage and this allows us to respond to call enquiries within a day and emails within three working days. In addition to this we also have an after-hours emergency phone for all residents to call. Where permission has been granted by the Owner we’re happy to liaise with property managers on behalf of Owners so that they don’t have to worry about the day-to-day stuff.
A large part of our role is liaising with contractors for a wide variety of tasks. We have established great working relationships so that we can get the best possible price for the best possible work from our preferred contractors. We also ask them to provide us with photographic evidence of their work (where appropriate) so that we can provide peace of mind to the Council of Owners who have approved the work to be undertaken.
Where we have approval from the Council of Owners, we can arrange work in an emergency situation, up to the agreed value to ensure that there is no delay in getting the issue resolved as quickly as possible. This eliminates the need to wait for approval from Council members who may be busy with other commitments such as work or family.
As per the Strata Titles Act we provide Section 43 certificates under certain circumstances and where the prescribed fee has been paid. We make sure that we complete this within the required timeframe (often a lot faster), which in turn makes the work of settlement agents a lot easier.
The strata roll is a comprehensive collation of all the details of the Owners within a scheme. We make sure we keep this up to date by providing all Owners with an easy-to-complete form which they can email back to us. As soon as we have this form returned, we prioritise the entry of the data to the database to ensure the roll is always as accurate as possible. This can only be updated on advisement by Owners so we strongly suggest you contact us every time your details change.
Insurance renewal is almost always discussed at the Annual General Meeting (AGM) and from this, when the insurance is due for renewal we can liaise with the Council to fulfil the requirements of all Owners.
Throughout the year, as incidents happen, we can often assist with the process of lodging an insurance claim as per your Management Agreement.
We have a close working relationship with a number of agencies and brokers, and use this to ensure that all of our clients receive the best possible service at the best possible price at all times.
Our people receive regular industry-specific training, and to maintain meticulous attention to detail, they work to a documented Procedures Manual. If the decades of strata management experience in the Perth area have taught us anything, it’s that every complex is unique and has its own requirements. Our high level of expertise means we’re able to tailor a management solution to meet the individual needs of your complex.
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Blackburne is a member of the Strata Community Association of WA (SCA(WA)) and our team have extensive knowledge of the Strata Titles Act.
In the Strata Community Awards (WA) Awards 2017 we won the ‘Support Team Member of the Year’ award. In 2016, our team was awarded Strata Management Business of the Year Finalist and Young Strata Manager of the Year. Blackburne Strata Management also received several awards in 2015 – including Strata Management Business of the Year Winner, Young Strata Manager of the Year Winner and Strata Manager of the Year Finalist.
Want to discuss your strata complex requirements? Fill in an enquiry form or call +61 8 9429 5777 to speak to a Blackburne Strata Management specialist.