I would like to thank you and the rest of the Blackburne team for your continued excellent level of service in managing my property.
Regards
N O’Keefe, Perth
N O'Keefe, 07/11/2011
After spending countless hours looking for a safe off the plan property we eventually found Blackburne Investments. Blackburne had a large number of potential properties that ticked all of our key criteria boxes. We dealt directly with Charmaine who understood our needs and went above and beyond to ensure the process went as smooth as possible. Charmaine answered all of our questions no matter how trivial they seemed to be which just made us feel very at ease with the entire process, she went even further by helping us with the FHOBG.
It is now 2 years on since our property has settled and we still get the same great customer service as we first did way back in 2009 which is a credit to Blackburne and the people who work there and the product they sell. Thank you very much and I have no hesitation recommending any of my friends or family to you if they are in need of a sound investment.
Robert Genninges, 19/07/2011
As part of our superannuation planning we decided to investigate property investment and in 2007 we purchased a small commercial property through Aaron Antonas of Blackburne Property Group.
We were impressed with Aaron’s professionalism and market knowledge and when the property became vacant a year later, we engaged Aaron’s services to market the premises for lease. We were greatly impressed with the results in what was a relatively flat market for commercial property.
Since that time Aaron has assisted us to buy another commercial property ‘off the plan’ in the Perth central business district and we have also engaged Aaron to lease this property for us upon settlement. His advice on the market, his knowledge on suitable fitout and potential long term tenants has been invaluable.
Aaron has been a true professional in our dealings with him, and at all times is responsive and knowledgeable with our questions. We have really appreciated his efforts on our behalf and continue to recommend him to others looking for real estate advice with integrity.
I. Webb - Director Harpware Superannuation Fund, 15/02/2011
Aaron Antonas sold us our first commercial property in 2007.
We have since gone on to buy two other commercial properties through Aaron.
Each of the properties were bought ‘Off the plan” and we entrusted the leasing of the first two properties with Aaron and were pleased with the outcome.
Subsequently we have now engaged Aaron to lease the third property ‘off the plan’ which is due for completion later this year.
Along the way Aaron has also overseen the management of our commercial investment properties to ensure smooth sailing and we are happy to say that so far these have been trouble free investments for us.
We have no hesitation in recommending Aaron to anyone who is considering selling, leasing or buying commercial property.
S & S Jeyadevan, 07/02/2011
Good Morning Deslinder,
Many thanks for our meeting yesterday and the wonderful hamper.
Spoke with Adam he is very keen to go with the Melaluca Investment, one question, do they have any town houses, now or in the new future available.Delor vue property - Would like to convey my thanks to Blackburne, for a worry free experience of finally getting into the investment housing market. Our initial meeting gave Sally & I real confidence to realize the potential that can be gained by investing in the correct area, and having the expertise of Blackburne behind us, going interstate to look was no problems.
The property that we have purchased as a result is at DelorVue, Cannonvale Qlds.
As we were already staying a few days in Brisbane, we decided to take a quick flight north and have a look.
Truly was well worth it, the location on the side of the hill, with magnificent views of the bay and tree lined hills were breath taking.
The apartments themselves well laid out with the space used to maximize it’s rental potential.
As a whole the complex of units, facilities and just the location, with the new Whitsunday Hub being established a couple km’s away, as well as the mining inland, rental for long term is very assured. Certainly in our minds the decision to invest here, and the commitment of Blackburne, is winner.
Many thanks for everything to date, I’m sure the next property is not far away.
Hope this is helps, and will be in touch to arrange a meeting with Adam & Myself soon.
Sally and Phillip Rogers, 25/08/2010
28th July 2010
Dear Nick,
I'd like to express my profound gratitude for your assistance in the purchase of our apartment in The Rise complex. Upon our arrival in Perth - utterly ignorant of the real estate market - we found ourselves absolutely spoilt for choice, not just by a huge range of potentially suitable apartments, but also by the unfailingly excellent standard of agents we encountered in our search. But Nick, you really were the outstanding agent in an outstanding field. We could have happily purchased any one of 6 properties, but you actually were the competitive edge.
As you are aware, time was the critical factor with our property search, and you were prepared to work harder than any other agent to ensure we could bring the transaction to a swift settlement. so here we are - moving into our new home just 2 weeks after first viewing it. It's an outcome that is a testament to your professionalism and commitment.
I'd further like to commend the other members of the Blackburne Group with whom I came in contact, Delilah for her indefatigable cheerfulness and considerable effort on our behalf, and Sarah for her friendly greetings whenever I'd darken your doorstep with yet another unreasonable demand or stupid question.
I know that the great start we have in Perth will certainly contribute to our continued happiness here, and we have you to thank for that.
Kind Regards
Margaret
Margaret, 28/07/2010
Dear Delilah,
Just so you know.... you were my first contact with Blackburne, and we had an appointment to view the Rise, but you had to send the lovely Nick in your place. Just from the few short emails you and I exchanged, I knew I could do business with you. Your continued excellent service and magnificent attitude are a joy, Delilah! I hope Blackburne know what a treasure they have in you.
Regards Margaret
Margaret
Margaret, 28/07/2010
Just to give you some feedback. I have been really impressed with Beth Antonas so far. She has provided me with more service and follow up over the past month than I have received over the last four years put together.
She also dealt with my recent issue in a very professional way and displayed a client focus so rarely seen in property management. I know people often complain so I really wanted to let you know how impressed I have been.
Simone Shugg, 01/07/2010
“PCEC Mounts Bay Road Limited, a subsidiary company of Multiplex Developments, and the company that developed the new Perth Convention and Exhibition Centre, engaged Blackburne Property Management to undertake the management of the Medina Serviced Apartments. Since engagement, Blackburne have performed their role both capably and efficiently showing considerable expertise and initiative in the daily management of the clients. The financial arrangements for the owners of the Medina Apartments are extremely complex and Blackburne handles these calculations and payments with accuracy and professionalism.
Blackburne’s performance in running the client payments for Medina has given me the confidence to utilise them for projects of all sizes and those with a multitude of complex financial structures.”
Cade Taylor Multiplex Development Manager Multiplex Developments (WA) Pty Ltd, 19/09/2006
“I would like you to know that I am very happy with the way you chaired last night's Extraordinary General Meeting. It is not always easy being a Chairman. However, the professional manner in which you conducted yourself throughout the entire meeting is a credit to yourself and Blackburne Property Group. Your confidence and ability in the role was very impressive and you articulated yourself extremely well in relation to strata by-laws and meeting processes; and most importantly you acted impartially”.
Loretta Anictomatis, Como,
“Just a quick note to say how wonderful your service is from our Strata Manager. As a project director on major projects and having owned many properties along the way, I am a new owner to your organisation, and it is a joy to find an organisation and a person such as this Strata Manager who approaches her work with such professionalism.
I just wanted to say that I value your service ethic, and please pass on my gratitude for such sincere service to our Strata Manager”
T Dunn, Perth,
“Three times in my life I have tried to find a rental, this is my third time - and every time I remain stunned at the poor customer service from real estate agents. As a result, I can't help but be even more surprised when someone treats me with some decency. All the best.”
Kim Pszczola. Perth,
“In my business as a Relocation Consultant I am dealing with property managers in the Perth metropolitan area on a daily basis. Getting a good property manager is essential for a landlord, In my experience it can be very hard to get a property manager to return your phone calls when I enquire about a property sometimes I will have to wait up to a week, and many property managers are not happy to show you a property outside their specified home open time. The lasing Officer from Blackburne Property Group is always great. She always returns my phone calls and is always friendly and so easy to deal with. I am happy to recommend her to any landlord looking at leasing their property.”
Sue Pember, Perth Orientation Services,
PM (QLD)
This is just a little email from Anthony and I to say thank you. You have both been absolutely amazing through this whole situation and for that we are truly thankful. From the moment we signed up with Blackburne; the service, professionalism and efficiency was an absolute stand out. If we needed anything, it was done pronto (if not done in 48hrs, then at least contact was made with us by the contractors so we knew the ball was rolling). It was a really great feeling knowing that we had you on our side. Right from the very first phone call about us wishing to break lease (which was before the drama began) you were so helpful, supportive and understanding, which is not something you see from many real estate/property management groups very often. You treated us as people, not just as a 'tenant'. You helped us in feeling better about wishing to break lease, understood our excitement in finding out we were able to buy our own home & supported us in our decisions. I may be crossing the line here, but you certainly seemed like more than a friend to me than my real estate contact at some times. Nothing was too much trouble and you walked us through every step of the way.
We honestly felt bad about breaking lease, not just having to let you guys down, but also the landlord. they done so much for us when we moved into the property... I hope there were no ill feelings there when they found out we were leaving... Please thank them again for everything... and I hope the landlord realises what great property managers they have looking after their property! It is a beautiful home and is in great hands. So thanks again for everything you have both done for us, both as an agent and also what we might call………..a professional friend.”
Carly & Anthony Skillington, Brisbane,
"I was hesitant about being able to invest in property, but through Blackburne I have been able to buy in to a booming market over East and best of all, use the equity in my property in Perth to make the purchase. I have not had to use any of my own cash and the property has already risen in value before I have had to settle on it. Blackburne have taken care of everything and I want to do the same again next year.
If anyone has the slightest urge to find out about the potential benefits of investing in property, then I urge them to at least seriously look in to it. They don’t have to do it through Blackburne, but I have found that they have always advised me well and the developments are excellent. The money I have made through property bought through them has been way above what I earn working 8 hours a day!"
Rohan and Ness Gunton,
I would like to thank you and your team for your help in setting up the Strata Management of Beaufort Central. Such a large project requires Strata experience and knowledge that is difficult to find. Your team has made our job easy and we are sure the owners will benefit from your high level of professionalism in this area.
Nick Allingame - Development Director: PINDAN Constructions,
“PCEC Mounts Bay Road Limited, a subsidiary company of Multiplex Developments, and the company that developed the new Perth Convention and Exhibition Centre, engaged Blackburne Property Management to undertake the management of the Medina Serviced Apartments. Since engagement, Blackburne have performed their role both capably and efficiently showing considerable expertise and initiative in the daily management of the clients. The financial arrangements for the owners of the Medina Apartments are extremely complex and Blackburne handles these calculations and payments with accuracy and professionalism.
Blackburne’s performance in running the client payments for Medina has given me the confidence to utilise them for projects of all sizes and those with a multitude of complex financial structures.”
Cade Taylor - Development Manager: Multiplex Developments (WA) Pty Ltd,
“Blackburne Property Group has been responsible for the body corporate affairs relating to Saville Park Suites Perth for almost 10 years (since April 1997).
Saville Park Suites is a high rise all-suite hotel located on the corner of Hay and Bennett Streets in East Perth and is operated by the Saville Hotel Group, a subsidiary of Stockland Pty Ltd. The property has enjoyed very high occupancies during this period and as such has required both ongoing and preventative maintenance on a most regular basis to ensure that the property has continued to present at a level befitting an upmarket hotel.
During this period, Saville Park Suites has enjoyed an excellent relationship with Blackburne Property Group and we are delighted to confirm that all body corporate issues have been handled with professionalism and in a timely manner.”
Rene Dornbierer - General Manager, Saville Park Suites Perth,
“We have had our properties managed by Blackburne for over 30 years. During that time we have always been impressed by their integrity and found them to be very reliable and committed to giving excellent service. We are confident that our properties are being looked after by people with experience and a strong track record.”
Richard & Margery Payne,
"Sime Darby Australia appointed Blackburne Property Group as Strata Managers of The Freycinet Estate in Margaret River in July 2006. The Freycinet Estate consists of 30 serviced apartment buildings, 16 residential townhouses, a central facilities building and common area facilities.
Prior to their appointment, Blackburne Property Group assisted us with implementing the correct procedures and documentation relating to the establishment of the Strata Company and provided advice as to our obligations under the Strata Titles Act.
I have to date been extremely impressed with the efficiency, accuracy and professionalism of Blackburne Property Group and their staff, and would have no hesitation in recommending them to any prospective client. Their knowledge relating to all areas of Strata Management is commendable and the service of the staff allocated to our property has been prompt and responsive at all times."
Lisa Miles - Financial Controller – Sime Darby Australia LTD,
I was looking to invest outside of Perth and found Blackburne Property Group who had done the hard yards and researched where it was best to invest in. The information presented helped to understand the current property market situation around Australia and in the markets that were beginning to move. This was very helpful and of course saved us time. I liked their research including both government and private sources. This helped validate their thinking.
The consultants were also very friendly and helpful, walking us through various potential projects. It also helped that they had models of some of these projects so that we could ‘see’ what the finished products would look like.
I had no problems with recommending Blackburne Property Group and our consultant, Charmaine Kershaw, to my friends and family.
Gnana Kanagalingam,
"Blackburne has done very good research on the Melbourne & Queensland real estate market and have shared with us their findings in terms of current and future market predictions through their seminars. The staff from Blackburne have been very helpful to us in answering our queries and selecting an investment property."
Ben Quach,
